The below section will show you how to do things or how to get things done on your Kiwi road trip. If you have a question that starts with "How to..." you are in the right place. For any other questions, please have a look at our Frequently Asked Questions as well. Have a great #spaceshipsroadtrip.
That's how it all started. Travellers from all over the world loved our compact yet versatile campervans. They really are as versatile as a Swiss Army Knife. From this humble beginning Spaceships New Zealand has grown into a leading campervan rental company that takes care of customers and cares for the environment. Combined with our geekiness and our ability to turn classic paperwork into streamlined digital processes, you can be certain that every step of the campervan rental process is as easy as possible.
Created by modern travellers for modern travellers
All members of the Spaceships team in New Zealand are addicted to travel. We all know how important it is to make the whole experience as easy as possible. From the moment you book your rental campervan to the last day of your road trip when you are ready to drop off the campervan again, all processes are fully digital and can be done at any time of the day. Our systems are at your disposal, 24 hours a day, 7 days a week, 365 days a year.
You can book your rental campervan whenever it suits you, wherever you are in the world. Our highly advanced booking system will immediately show you which campervan category is available and which isn't. Easy as.
As soon as the booking is confirmed our online check-in opens for you. That is the moment you can fully customise your booking by adding your details, adding or removing an extra driver, adding accessories and more. The power is yours.
How to do things on your New Zealand road trip
Our website and blog are packed with road trip tips and New Zealand travel info. But there is lots more to tell you to help you prepare for your road trip. When it comes to using the features of your campervan, the how to use your campervan videos will show you all you need to know and more. And any other question that starts with the words HOW TO will be answered on this page.
How to add accessories to your booking.... And what kind of accessories do you offer?
How to upgrade the insurance level so the excess is $0?... And what is covered by each insurance level?
How to use and set up the rear awning? And is it really included for free?
How to go camping with a child or baby? Do you have child seats or baby seats for hire?
How to find free and budget campsites in New Zealand? Or what is the best way for responsible freedom camping in New Zealand?
How to pick up my campervan after-hours? And is that free? (yes it is!)
How can I hire a campervan as a young driver? (sneak preview: anyone 18 years and older with a valid driving licence can hire and drive a Spaceships campervan).
How to change a tyre of a campervan?
All these HOW TO questions and more will be answered here, on this page. You have come to the right place. This is the best place to start when your question starts with How To..... And if your question isn't listed yet, just reach out to our friendly customer service team.
Taking rental campervans to the next level
Modest as we are, we are proud to say that only Spaceships can blast to the next level of travellers' expectations. Why? You will need to travel at the speed of light to take it to the next level. And that is something only a Spaceship can do. Each of our Spaceships rental campervans comes with its own individual name.
As fans of sci-fi, fantasy, games and geeky movies, all our rental campervans are named after our favourite characters. It is always a surprise which amazing-ly named rental campervan you will be driving, but you can always be sure that you are the only one driving that one. No two Spaceships campervans have the same name. Each one is as unique as you, our Space Travellers.